York Castle Museum

The main entrance area is fully accessible. The museum is divided in half, one building over three floors and one over two, linked by several staircases. There are handrails on all the stairs and seating is available around the museum. The ground floor is fully accessible on one side of the building, which includes York Castle Prison and The Sixties exhibitions. The Victorian Street, which takes up the other side of the ground floor, is accessible via a wheelchair ramp. The upper floors of the left-hand side of the building are unfortunately not wheelchair accessible – this includes the Shaping the Body exhibition, Toy Stories exhibition and Period Room displays. A lift provides access to the upper floors on the right-hand side of the building, which includes the 1914: When the World Changed Forever exhibition. Please note that due to fire evacuation requirements, the exhibition can only allow access to two wheelchair users at a time. The exercise yard outside the back of the museum close to the York Castle Prison area is fully accessible, this includes our Mill and Riverside area’

Cars with a disabled parking permit can park for up to three hours on the road outside the main entrance to the museum. The nearest car park is the Castle car park, next to Clifford’s Tower. This car park is off Clifford Street, off the inner ring road, most easily reached from the A19 to the south of the city or the A1036 to the south west.